![]() Find the purchase you would like to refund and click on it. If you do not see the product’s name under RECENT PRODUCTS, click on A Purchase further down the screen.Ī list of all the purchases you have made on Steam in the past 6 months will appear. If you have recently used that product, you will see its name under the section RECENT PRODUCTS at the top of the screen. Steam Website: Go to the Steam Help homepage ( ) in your web browser.Then click Steam Support in the drop-down menu that appears. Steam App: Click Help on the main menu across the top of the app.You can do it either in the Steam app or in a web browser: Steam will issue a refund for any reason as long as your game was purchased less than 14 days ago and your playtime is under 2 hours. Start by log on to Steam’s support page>select game>click “A Purchase”>select reason>select “I’d like to request a refund”>select refund method>click “Submit Request”. You can get refunds on Steam by submitting a refund request on the Steam website. ![]() If you made a purchase by mistake or simply changed your mind, Steam offers a refund system that is relatively painless and quite generous. No matter where your preference in video games lies – action, fighting, strategy, puzzle, sports, racing, role-playing, and more – you will find something you like on Steam. This is a huge problem if your game is repetitive, or your game's core experience can be covered in less than a 2 hour session.Steam is the most popular video game digital distribution service on the market. The unfortunate thing is, Steam doesn't allow different developers to say no to refunds. Again, you are not "entitled to", you are "allowed to". This is why you can't bunch video games along with something like a Shoe, where you are allowed to try it out. Especially for a video game like the one in question, it is easy to see how a lot of people will figure out the mechanics of the game and just refund it after they have experienced it. Sure you can still be interested in the plot and some people will go on to buy the full product to get the actual complete experience, but you can see how a lot of them won't. This is why Movies do not have a first 30 minute "try out" because you already get most of the experience with the first 30 minutes of the movie. They fall in the same categories as movies, where, at least most of the time, you only need to experience it once to get the full extent of what the product provides you. Games do not follow in either of these categories.
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